SPTC Public Transport

Passenger Care Human Resources

Desk

Control desk Case queue 0 By route By section

Intake

Workflow

Notifications 0 Routing rules

People

Overview Employees 0

Recruitment

Vacancies 0 Applications 0 New Employee

Time and conduct

Leave 0 Discipline 0 Announcements

Setup

Brand colour

Prepared by DataBytes Consulting.
Sample data — not SPTC records.

Control desk

Passenger contact across the network

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BE

Bernard Esparon

Head of Customer Care